The Remedy with NYC Health + Hospitals

How AI Will Transform Healthcare in NYC

Episode Summary

How NYC Health + Hospitals is applying AI to improve patient care, reduce staff burnout, and support equity in the country’s largest public health system.

Episode Notes

The integration of Artificial Intelligence into healthcare is rapidly evolving—but what does that mean for public health systems, providers, and the patients they serve? At NYC Health + Hospitals, a comprehensive AI strategy is being developed to enhance patient care, improve  efficiency, and support the workforce.

In this episode, host Dr. Michael Shen is joined by Divya Pathak, Chief Data Officer, and Dr. Andrew Wallach, Chief Medical Officer of Ambulatory Care. Together, they discuss how AI is being used to support clinical workflows, provide more accurate radiology readings  and reduce health worker burnout. The conversation also explores how AI can help address health equity and deliver more personalized care across a diverse patient population. The guests highlight current pilot programs, including ambient AI and patient messaging support, as well as the ethical considerations and governance frameworks required to ensure responsible AI adoption.

This episode offers a closer look at how the largest public health system in the country is navigating the future of healthcare with AI as a critical tool.

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